Last Updated: August 8, 2025

1. Introduction Maparasha Adventures (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our website, book our services, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect various types of information to provide and improve our services to you.

• Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and physical address, which you provide when booking a tour, signing up for a newsletter, or contacting us.

• Payment Information: When you make a booking, we collect payment details such as credit card numbers or mobile money information. This information is handled securely and may be processed by a third-party payment processor.

• Usage Data: We automatically collect information on how you access and use our website. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.

• Health and Medical Information: For certain tours or activities, we may collect information related to your health, medical conditions, allergies, or dietary restrictions to ensure your safety and provide the best possible service.

3. How We Use Your Information We use the information we collect for various purposes, including:

• To Provide Services: To process your bookings, manage your account, and provide the tours and adventures you have purchased.

• To Communicate With You: To send you booking confirmations, updates about your trip, and respond to your inquiries and feedback.

• For Marketing and Promotions: To send you newsletters, special offers, and information about new services that may be of interest to you, based on your consent.

• To Improve Our Services: To analyze website usage, conduct research, and improve the user experience and the quality of our offerings.

• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Data Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share your information with trusted partners in the following limited circumstances:

• Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processors, marketing partners, and logistical support for tours.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights You have the right to access, correct, or request the deletion of your personal information. You can also withdraw your consent for us to use your information for marketing purposes at any time. To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any changes.

9. Contact Us If you have any questions about this Privacy Policy, don’t hesitate to Contact Us.